Services / Transformation & coaching

Agile that sticks

We guide organisations through every stage of agile adoption, whether you are starting fresh, scaling up or fixing what didn't stick. We work with single teams or whole departments, inside your workflows, on the cultural, technical and structural problems together.

150+

people in Hollard's first SAFe rollout

9

teams coached on Standard Bank core banking

01 / The journey

Five steps to an agile organisation

Wherever you are starting from, we tailor each step to your context, from a single team to a whole department.

Step 1

Step 01 / 05

Assessment and preparation

Interviews, observation and data from your tools to understand how work really flows today, and where agility will pay off first.

Step 2

Step 02 / 05

Roadmap, framework and method

A roadmap that fits your context: Scrum, Kanban, SAFe or a blend, with the rationale written down and agreed with leadership.

Step 3

Step 03 / 05

Agile organisation structures

Teams, roles and trains set up around value streams, with clear ownership of backlogs, dependencies and decisions.

Step 4

Step 04 / 05

Standards, tools and techniques

Working agreements, definitions of ready and done, Jira or Azure DevOps configuration, templates and reporting that everyone uses.

Step 5

Step 05 / 05

Execute, learn and improve

Coaching through real increments, retrospectives that change things, and metrics that show whether it is working.

02 / Enablement

Coaching, training and reporting

01

Agile maturity assessment

A 360-degree review of how agile your teams and leadership really are, from interviews, observation and targeted questions, ending in tailored recommendations.

  • Stakeholder interviews and observation
  • Maturity scoring per capability
  • A prioritised improvement roadmap
02

Reporting and dashboarding

Power BI, Azure DevOps and Jira dashboards that show flow, value and delivery health, plus training so your team can run them.

  • Flow efficiency and cumulative flow
  • Team, group and portfolio views
  • Self-serve report training
03

Agile simulation

Scenario-based practice where teams make agile decisions under pressure (a regulatory change, a missing stakeholder, a shifting priority), then debrief together.

  • Risk-free experiments
  • Facilitated debriefs
  • Built at Hollard with AI-assisted scenarios
04

Agile foundations and execution

Hands-on training in the roles, events and practices that make Scrum and Kanban work, and in the anti-patterns that stop them working.

  • Roles, events and backlog refinement
  • Metrics: burndown, cycle time, team health
  • Scaling tactics for teams of teams
05

Agile tool training

Practical training on the tools your teams live in, configured for how you actually work.

  • Jira and Azure DevOps boards, dashboards and dependencies
  • Confluence spaces and templates
  • Miro and FigJam for planning and design
06

Design thinking and lean startup

Take an idea from problem framing to an MVP: personas, journeys, user stories, acceptance criteria and a release plan.

  • Problem framing and user research
  • Story mapping and MVP definition
  • Lean canvas and release planning

04 / Toolkit

Tools and techniques we bring

A practical kit across agile, design thinking and lean startup, chosen for your context rather than applied wholesale.

Framework enablement

  • SAFe
  • Scrum
  • Kanban
  • Lean
  • DevOps
  • Disciplined Agile Delivery
  • Agile project management

PI planning

  • PI planning readiness
  • ART launch
  • Dependency and capacity planning
  • Team and ART alignment

Team events

  • Facilitation guidelines
  • Team and PO syncs
  • Planning poker
  • Reviews and retrospectives
  • Scrum of Scrums

Backlog management

  • User story mapping
  • Prioritisation techniques
  • Relative sizing
  • Story splitting
  • Product owner guides

Continuous improvement

  • Root cause analysis
  • Retrospective techniques
  • Action tracking
  • Lean process optimisation

Metrics and performance

  • Planned vs completed
  • Cycle time
  • Team health
  • KPIs and dashboards

Tool mastery

  • Jira and Confluence
  • Azure DevOps
  • Power BI
  • Miro
  • Figma
  • Smartsheet